Frequently Asked Questions
What is the difference between Closeouts & Customer Returns?
Closeouts are offered and represented as overstock, excess inventory and usually means 1st quality goods. It can be a mixture of products or just one particular item. Customer Returns are offered by department stores or catalogue companies Usually, a percentage of merchandise will be unsellable. The norm of these loads is in sellable condition and all merchandise is offered in as-is condition. Profit potential makes returns very popular buying option. Our Staff will explain each load and further explain how you can buy some loads starting as low as 5% of the wholesale value. Some risk factor is to be expected depending on category and product availability.
What Does F.O.B. Mean?
F.O.B. is abbreviated for Freight On Board. This means two things. Location of the merchandise, and depending of that location, buyer is responsible for freight charges from that location to his destination. If the product was not listed as FOB, and one buyer was in Europe and the other buyer in Kansas City, then the seller would have to give different prices to each buyer to make the money from the deal. FOB thus enables a seller to fix one price for all buyers regardless of their location and shipping needs.
What additional charges are there?
There are only two charges involved, Cost of goods, and your freight. No additional charges are applied unless otherwise specified prior at the time of sale.
How do I have my merchandise delivered and at what cost?
We deal with several freight companies and provide you with quotes at best possible price. However, you can arrange your own pickup and you are not obligated to use our contractors. Some companies strictly arrange some loads, as they do not wish to sell to certain states. (I.E. Home Improvement and Sporting goods store).
How do I pay for Freight?
Usually we ship via freight collect, we will provide you with transport company information and whom will make payment arrangements with you. As mentioned above some loads will have to be prepaid due to restricted sale of goods to some states.
What is a Pallet? And what is a Gaylord?
A pallet is a wooden skid, usually the dimensions are 4×4, and height of pallet will vary depending on department stores. We can say that pallets are usually 4 feet high and can be as high as 6-7 feet tall. Merchandise is stacked and shrink-wrapped. A Gaylord is also the same dimensions but, it is a big open box, (looks like a big watermelon box) usually, they use these types of boxes for apparel.
How do you accept payment?
Payment is required within 24 hours of sale. Payments are through wire transfer. We do accept cashiers checks, money order. Company checks are also accepted for some loads; however, it may take longer to release merchandise due to processing to clear.
What is the minimum and can I buy in smaller quantities?
Some minimums do apply on certain loads or pallet deals. However, we are very flexible and willing to offer you availabilities suited to your budget and warehouse space. Please let us know which lots or loads are of interest and we will look into supplying you at a comfortable solution.
How can I get deals from your company?
We will put you on our mailing list and supply you with product list however; the best and most effective way is to communicate with us daily. Everyday, we receive offers to buy and it is very difficult to advise customers via email on hourly offers. Loads from Department stores are offered on first come first served basis. So we recommend that you call us at 1-800-593-8595 or 954-964-3064 we will give you updates on availability!
Can I advertise brand names?
You may advertise branded goods as marketing technique. However, any trademark names (department store name) is unauthorized to do so. An agreement of sale is enforced, as these are the conditions from Department stores themselves.